Thank you for shopping at our online store. We want you to be completely satisfied with your purchase. Because we sell unique original artwork and custom-printed items, please read our policy below regarding returns, refunds, and damages.

1. Return Window

• Original Paintings: You have 14 days from the date of delivery to request a return.
• Art Prints: You have 14 days from the date of delivery to request a return.
• Digital Downloads: All sales of digital print files are final and non-refundable.

2. Condition of Items

• Original Art: Must be returned in its original condition with no alterations or damage.
• Art Prints: Must be returned in the original packaging (tube or flat mailer) and completely unblemished.
• Damaged Returns: We cannot accept returns on items that show signs of wear, framing damage, or improper handling.

3. Return Shipping Costs

• Customer Responsibility: Customers are responsible for paying all return shipping costs.
• Insurance Required: You must use a trackable shipping service and purchase shipping insurance for the full value of the artwork. We cannot guarantee that we will receive your returned item, and we cannot issue refunds for items lost or damaged in transit back to us.

4. Damaged or Defective Items

• Report Immediately: If your artwork arrives damaged during transit, please contact us within 48 hours of delivery.
• Required Proof: You must email us clear photographs of the damaged artwork and the damaged outer packaging.
• Resolution: For prints, we will ship a replacement at no extra cost. For original one-of-a-kind paintings, we will issue a full refund or store credit once the damage claim is processed.

5. Refunds & Processing

• Inspection: Once we receive and inspect your returned artwork, we will send you an email notification.
• Approval: If approved, your refund will be processed automatically to your original method of payment.
• Timeline: Please allow 5 to 10 business days for the credit to appear on your bank or credit card statement.

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